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FAQ

Q: What are your product advantages?

A:
1. Material: Our materials meet all required standards—even exceed them. Product quality is steady and trustworthy.
2. Technology: We have a strong engineering team. Our skilled workers are very experienced—with over 10 years in the industry.
3. Service: Our sales staff know international trade well. They’re online 24 hours a day, 365 days a year. Their professional service lets customers feel totally at ease.

Q: What’s your production lead time?

A:
With existing molds: 15-20 days (fastest),
Without existing molds: 35-45 days;
Details confirmed upon formal order.

Q: What products do you offer?

A: Specialized in crusher wear spare parts (jaw plates, concaves, mantles, etc) and other crusher spare parts, suitable major brands. Custom solutions available.

Q: How do you handle quality issues?

A: 3-step resolution:
1.Photo analysis of failed parts;
2.Free replacement if quality-related;
3.Technical guidance for operational improvement